The Parksville Volunteer Fire Department is ready to respond to emergencies 24 hours per day, 7 days per week, 365 days a year.
The Parksville Fire Protection area includes the City of Parksville and contract areas within the Regional District of Nanaimo including San Pareil, Morningstar, Columbia Beach, French Creek, Fourneau Road, and the Forever Green Estates. The population of the fire protection area is estimated at approximately 20,000 people.
The department responds to fires, motor vehicle incidents, hazardous materials incidents, utility emergencies, carbon monoxide alarms and performs rescue services, along with other public services.
Fire Protection in the form of suppression is a primary function of the department. We attend a wide variety of fire type incidents: brush fires, structure fires, dumpster fires, beach fires, and so on. The PVFD also provides both mutual and automatic aid to surrounding departments for fire supression.
The Parksville Volunteer Fire Department provides mixed rescue services. The most common rescue being auto extrication type incidents. The PVFD also provides confined space rescue and has specialized team of technical rope rescuers.
The PVFD provides assistance to BC Ambulance Services when they are unduly delayed and or require additional personnel for various reasons.
Incidents involving hazardous materials are one the most serious and complex types of calls for any department to respond to. Members of the PVFD are trained to the Operations level, and have handled various incidents such as chlorine leaks.
As part of Fire Prevention the PVFD is heavily involved in public education. There are a variety of programs offered: fire safety talks (all ages), fire extinguisher demos, hall tours, and mini firefighter challenges for kids. You will also see us spreading fire safety at public events such as Canada Day. For more information please refer to the Fire Prevention section of our website.
Rescue 45 is equipped with Holmatro heavy hydraulic equipment, rope gear and other rescue tools, as well as being a fully outfitted pump truck. R45 is the third-out apparatus on all structure/working fire call-outs.
The Fire Chief uses this vehicle on a daily basis. The primary purpose is to act as a Command Post at emergency incidents and it is also used for utility and training purposes.
This vehicle is used primarily by the Assistant Chief. The primary purpose is to act as a Command Post at emergency incidents. It is also used for fire and life safety inspections and or utility/training purposes.
Used primarily by the Assistant Chief on a daily basis. The primary purpose is to act as a Command Post at emergency incidents and it is also used to support training and operations
The special operations trailer contains specialized equipment for confined space rescue and hazardous materials incidents as well as resources for staging and rehab operations.
Please stay tuned, this section of the website is still under construction.
What is an emergency?
It is an emergency when life or property is in immediate danger or any serious crime is in progress. For example: if you smell smoke, see a fire, medical emergencies, person(s) breaking into a building, etc.
What is not an emergency?
It is not an emergency when there is no immediate danger to life or property. For example: break-ins or stolen vehicles that are discovered after the suspect(s) have left, barking dogs, loud parties or general inquires. It is not an emergency to report or enquire about earthquakes.
What number do I call in a non-emergency?
Use the non-emergency telephone numbers in the white pages of your phone book to reach the service you require.
How do I use 911?
When you need EMERGENCY assistance, dial 911. No coin is required to call 911 from pay phones. The 911 operator will answer "911... police, fire or ambulance?" Tell them immediately which agency you need; if you need more than one emergency service, say so. stay calm, do not hang up! Your call will be transferred to the appropriate service. Be ready to answer all questions regarding the emergency, including your name, address and telephone number.
Why must I stay on the phone to answer questions?
Emergency response operators are trained to assist the response agencies. They are the people who will determine the necessary information that will improve the effectiveness of the response. 911 operators need to know:
What is happening
Emergency crews need to know the details of the emergency to send the proper personnel and equipment. The more information you can provide, the better.
Where did it happen
Make your answer short but as complete as possible. The emergency personnel responding may be new to the area and will require more detail.
When did it happen
This will establish the urgency of the call, especially if the situation is in progress.
Who is involved
Descriptions of suspects, vehicles and direction of travel, assist in timely apprehension and the safety of responding personnel.
Your Name, Address and Phone Number
Even though the 911 system can show the operator the address you are calling from, the 911 operator needs to know if you live at that address as they may need to call back for further details and you might have to leave for safety reasons. Also, cell phones and VOIP (voice over internet protocol) phones do not give 911 street address locations so you'll need to tell the operator where you are.
What happens if I call 911 on a cell phone?
911 calls placed on cell phones could be answered by emergency operators in Victoria, Vancouver, Nanaimo, Courtenay, or by a Telus operator. Tell the person who answers your call your exact location. If necessary your call will be directed to the proper response centre.
What if I can't talk can't talk after I reach 911?
If for some reason your 911 call gets disconnected, the 911 operator can retrieve the phone number and address of the place you were calling from. If they cannot get you back on the telephone, an emergency vehicle will be sent to check on your situation.
What if I reach 911 by mistake?
DON'T HANG-UP! Mistakes happen; but emergency operators must verify the error, so stay on the phone and explain the error quickly and calmly.
What happens when 911 is misused?
Prank calls to 911 can cost lives by blocking access for real emergency calls. In a real emergency, someone may only have one chance to call.
Why should I not program 911 into my speed dial?
Children can accidentally hit a 911 speed dial button and then hang up, resulting in abandoned 911 calls. Cordless phones with 911 programmed into their memory can automatically dial 911 when their batteries get low.
For more information please visit the North Island 911 Corporation website.
This bursary is in memory of Deputy Chief Rod Banks, who dedicated 45 years to the Parksville Volunteer Fire Department. Rod was a consummate family man and was a respected and dedicated member of the local community. He was a leader in all aspects of his life and not afraid to make changes to better the community.
To be awarded to deserving students who have been accepted for post-secondary education. Selection preference will be give to those who are entering Emergency Services.
Preference will be given in the following order:
To apply – Please complete the application form and submit to the following:
Mail or in person to:
PVFD Bursary Committee
160 W Jensen Ave PO Box 1390
The bursary committee reserves the right to NOT award the bursary but may award more than one if funding permits. The bursary amount will be $500.00 per recipient.